BUCH has several partners in different countries who facilitate contact with its customers. On many occasions, these companies can offer help to the client with the procedures when purchasing a machine, with the start-up or even with the repairs of the machines.

Attendance

The BUCH technical service is available to customers to collaborate with them and achieve good use and maintenance of the machines.

Currently, BUCH machines have a remote assistance system that allows the customer to give access to an electrical technician to collaborate telematically in the event of a problem or breakdown.

BUCH has the necessary documentation, experience and qualified personnel to provide this service to all its customers.

Spare parts

A department, always in contact with the technical and electrical office, to give a quick and effective response in case of need. The technicians of this department will collaborate with you to detect the problem, document it and prepare the necessary spare parts in the shortest possible time.

Retrofitting

BUCH offers its customers its know-how and experience for the modification, upgrading and automation of existing lines. The objective is to increase the production capacity and improve the quality of the products.

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